Frequently Asked Questions

If you have a question that's not listed, please contact a staff member. We're happy to help!

Faq

What services does Family Podiatry of Maryland offer?

At Family Podiatry of Maryland, we provide comprehensive care for a wide range of foot and ankle conditions. Our services include treatment for bunions, plantar fasciitis, diabetic foot care, pediatric foot care, sports injuries, reconstructive surgeries, and much more. We also offer custom orthotics and preventive care advice.

What should I bring to my first appointment?

Please bring a photo ID, your insurance card, a list of any medications you are currently taking, and any previous medical records related to your foot health. Additionally, feel free to bring any questions or concerns you have about your foot and ankle health.

How can I schedule an appointment?

You can schedule an appointment by calling our offices directly at 410.833.2255 or visiting our website and filling out the appointment request form online. We strive to accommodate your scheduling preferences and offer timely appointments to address your needs promptly.

Do you accept insurance?

Yes, we accept most major insurance plans. Please contact our office to verify whether we accept your specific insurance plan and to understand your coverage.

What areas does Family Podiatry of Maryland serve?

Family Podiatry of Maryland has locations in Towson, Reisterstown, and Baltimore. We serve patients from the surrounding areas, including Owings Mills, Eldersburg, Westminster, and Hampstead. We are dedicated to providing top-quality foot and ankle care to our communities.

What are the office hours?

Our office hours vary by location. Please visit our website or contact our office directly for specific hours at our Reisterstown, Baltimore, and Towson locations.

Is there parking available at the clinics?

Yes, each of our clinics has ample parking available for our patients. Our facilities are also handicap accessible.

What should I do in case of a foot emergency?

 For urgent foot issues, please call our office immediately. We offer emergency appointments based on the severity of the condition. For after-hours emergencies, please visit your nearest emergency room.

Can I get custom orthotics at your clinic?

Yes, we specialize in custom orthotics designed to support and improve the function of your feet and overall posture. During your visit, we can assess your needs and provide a custom solution tailored to your specific requirements.

How can I prepare my child for their first podiatry visit?

To prepare your child for their first visit, explain in simple terms what they can expect and reassure them that they will be in a safe and comfortable environment. Encourage them to ask questions and express any fears they might have.

PRIVACY POLICY

OUR USES AND DISCLOSURES

How do we typically use or share your health information? We typically use or share your health information in the following ways.

Treat you:

  • We can use your health information and share it with other professionals who are treating you.

    Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization:

  • We can use and share your health information to run our practice, improve your care, and contact you when necessary.

    Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Bill for your services:

  • We can use and share your health information to bill and get payment from health plans or other entities.

    Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. we have to meet many conditions in the law before we can share your information for these purposes. For more information see https://www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

    We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Do research

  • We can use or share your information for health research.

Comply with the law

  • We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

  • We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

  • We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

    We can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

  • We can share health information about you in response to a court or administrative order, or in response to a subpoena.

OUR RESPONSIBILITIES


  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For any additional questions or to schedule an appointment, please contact us. We're here to help you and your family with all your foot and ankle care needs.